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in desperate need of help installing old D1010 on Win 7

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christoph rihs

Posts: 3

Joined: Sat Sep 10, 2016 5:32 am

Country: Switzerland (ch)




Post Sun May 21, 2017 2:16 pm

in desperate need of help installing old D1010 on Win 7

sorry to bother you with such an old machine...
I suspect this is just a minor glitch for you, but I am simply stuck, running out of ideas!

I had the chance to buy an old Summa D1010 - when I picked it up I asked the guy how he was running it but he couldn't tell me much since a buddy of his had set up the communication.

Now I am trying to get it to work with a laptop running a win 7 64, plugging in an USB-serial adapter (tried several); I downloaded the Summa Tools, Control and Winplot; I seem to have a communication between laptop and plotter, but cannot get the plotter to cut.
I get a response from the plotter when using Cutter Tools, can get him to run the tests, he recognizes the paper size.
I am using Illustrator to create the file, but since I cannot get the plugin to nestle itself, I use Winplot to import the file and try to cut from there.
But when I import an AI-file (saved as Illustrator 3) wanting to cut I get a message saying:
"failed to get extents from cutter
cutcmd_failtimeout
failed due to timeout
check if cutter is online and if cable is attached"

And from then on the plotter seems unresponsiv.

Would anyone have a hunch?

best regards! Christoph
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Colin Crabb

5 Star Contributor

Posts: 575

Joined: Tue Feb 14, 2012 4:50 pm





Post Sun May 21, 2017 4:24 pm

Re: in desperate need of help installing old D1010 on Win 7

Try running the summa program in 'Administrator Mode' might help, had an issue before with a summa cutter, this helped.

Hope it works for you!
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christoph rihs

Posts: 3

Joined: Sat Sep 10, 2016 5:32 am

Country: Switzerland (ch)




Post Mon May 22, 2017 6:40 am

Re: in desperate need of help installing old D1010 on Win 7

thank you, Colin, I will try!
(did run the set ups in admin mode...)

best regards - Christoph
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Martin Pearson

User avatar

Premium Member
Premium Member

Posts: 8343

Joined: Sun Mar 31, 2002 1:00 am





Post Mon May 22, 2017 1:15 pm

Re: in desperate need of help installing old D1010 on Win 7

I don't know if it is still the case as chipsets have been upgraded over the last few years but the FTDI chipset use to handle working as a virtual com port far better than the prolific chipset. Have a search on the forum & you will see that most of the adaptor problems were fixed by buying an adaptor with an FTDI chipset :lol: :lol:

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