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Who uses clarity or something similar?!

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BenRead

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Posts: 375

Joined: Mon Apr 14, 2008 9:26 pm





Post Tue Apr 26, 2011 2:22 am

Who uses clarity or something similar?!

Hi all!

We are in desperate need of getting organisednin our office! Too many papers floating about! Does anyone use clarity or similar package for controlling orders!?

Looking to buy in the next few days!
Any help thoughts would be great!

Thanks ben
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Peter Dee

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Posts: 1328

Joined: Fri Nov 09, 2007 11:40 am





Post Tue Apr 26, 2011 10:49 am

Clarity has a nice look & feel but the sting in the tail is that without a costly maintenance agreement you might as well be cast in to the abyss when it comes to any kind of help from Touch Systems.
I use Quotewerks which is infinitely self conformable to individual user preferences rather than being governed by the suppliers.
To the non-techie though it might initially be a bit daunting.
You can download a trial as with Clarity.
There is also a useful forum where many experts provide quick help.
It also links directly with Quickbooks to enter all invoices directly (Clarity links with Sage).
http://www.quotewerks.com/index.asp
UK re-seller: http://www.quintadena.com/index.php
Quintadena supply a plethora of addons to suit particular requirements such as an Estimator module.
What I particularly like is the ability to create any text, entry, formula, data reference and document information anywhere in any document and not being limited to what the program offers out of the box.
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Mark Latchford

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Posts: 135

Joined: Fri Oct 29, 2004 4:08 pm





Post Tue Apr 26, 2011 9:40 pm

Clarity

Have been using clarity for the last 5 years and have found there back up service excellent. I haven't had any issues with there service at all and I don't think at £19-00 pm it is expensive. They will log in straight away and if they cannot solve the problem straight away they will take a back up of the database and do it in house until they have found what is wrong and get back to you usually the same day. They do not hang about. I wouldn't change them for any other system. I would say tho that you should go for the Clarity Pro programm and it is easy to use
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David Rowland

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Posts: 9788

Joined: Wed Nov 19, 2003 5:58 pm





Post Tue Apr 26, 2011 9:43 pm

i am a clarity two user license owner but we hardly use it at present... it is a good bit of kit but as we have many in the office they all need to see it and thats where it gets expensive.

They really need a 1-5 , 6-10 style licenses options
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BenRead

4 Star Contributor

Posts: 375

Joined: Mon Apr 14, 2008 9:26 pm





Post Wed Apr 27, 2011 1:58 pm

I have spoken to the guys at clarity and one of their sales guys will call me back.

What features do you guys use on a daily basis? do you find it beneficial?

our main problem is being dis-organised because we have so much going on. is there a way to track orders from start to finish?

Cheers ben
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Steve Lamb

4 Star Contributor

Posts: 390

Joined: Fri May 30, 2003 12:15 am





Post Wed Apr 27, 2011 2:39 pm

Ben

We have had Clarity for 7 years, but have not upgraded for a few years so we have an old version, so cant comment on its current features. It is a good bit of software although we only ever used it for stock item selling and not for custom sign pricing.

As for keeping track of what work you have in progress etc, just do a spread sheet. with date ordered, name, date required, what you need to order to make the job happen, simple and cheap.

Steve
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Dave Bruce

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Joined: Tue Dec 23, 2003 11:11 pm





Post Sun May 01, 2011 3:12 pm

I used Clarity when I had my sign shop, great bit of software and yep I paid the £18/mth sub and yep they solved any problems very quickly. I used it mainlt to price jobs and produce invoices/quotes but it does a load of other stuff too.

For keeping track of orders I used the 'T' card system split into enquiries/quoted/design/cut/installed/invoiced, and it worked great, easy to see where jobs were at a glance but as with any system it is only as good as the person operating it. I even had different colour cards for the type of job, so clothing was red, vehicles were green, printing was yellow etc.

Cheers

Dave

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