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Post Wed Jun 09, 2010 11:08 am

Non payer

Hi All,

I did a sign for a shop in the next town. They were given different options and prices. The cheapest option was chosen and quote was accepted. So we made the sign. The sign has now been up for over 2 months.

Invoice was sent out and not a payment has been received.

Phoned them up and was told that they are not paying as they were given a cheaper quote after the sign had been made and installed.

Do I take them to court over this or just wipe the slate.

Has anyone had this happen to them and what was the out come.

From Mark
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Post Wed Jun 09, 2010 11:22 am

court its easy to do, do not let them get away with it.
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Post Wed Jun 09, 2010 11:56 am

If I may be so bold - what was the value?

Do you have ANY form of written agreement or receipt of goods, including emails.

Without hard evidence that a particular sum had been agreed for a particular product or service it could be argued that you 'just put up the sign' or 'changed the agree value'. Basically anything to get out of paying.

Even removal - you may well have to prove ownership - I know, I've been through the whole 'he stole my sign' malarky when doing some 'recovery work'.


I think harsh lesson learnt - don't invoice if there is no track record. Get 50% up front...if they are not able / willing to stump up a deposit...you know the rest.

If your paperwork is in order go for it. Lodging a small claims is easy for anybody in England & Wales - can even do it online!

Dave
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Post Wed Jun 09, 2010 12:21 pm

Mark,

Moneyclaim online link attached.

https://www.moneyclaim.gov.uk/web/mcol/welcome

Straitforward to do - I used it once with success - they ended up with CCJ, then paid claim and interest and costs. You will need to do a 'letter before action' though, explaining your position and giving them one last chance to pay up.

Bit confused. Are they still using your sign?


Martin
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Post Wed Jun 09, 2010 12:40 pm

i had similar problem last month, fitted vinyl only to his existing 15mtr x 600mm car sales board and his show room windows, i got £150 deposit then after fitting he says i charged him too much so he wasnt paying ! 6 weeks of going there every other day and no money, so i told him he either paid by friday or i was removing the lot ! friday no money :roll: Sunday evening removed EVERY single piece ! monday police turned up as he told them i removed the signs, showed them all the photos and layouts of job i done for him and the invoices etc police just said he also asked for his deposit back hahaha yer right the job was £550 all in vinyl only and he asked for the cheapest vinyl i could get so it cost me £20 odd in materials and best part of a day applying and a few hrs to remove for £150 deposit i got off him so his loss my hassle.
No way would i leave it ! if you do before you know it hes telling his mates how to get free signs done from YOU !
Small claims court if you have to as david says its easy you do it online costs you a few quid to do it.
i would also give him a day by which you are going to remove the lot, you may just find when you turn up to take them down his wallet will come out !
best of luck.
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Post Wed Jun 09, 2010 1:52 pm

Alan Wharton wrote:i had similar problem last month, fitted vinyl only to his existing 15mtr x 600mm car sales board and his show room windows, i got £150 deposit then after fitting he says i charged him too much so he wasnt paying ! 6 weeks of going there every other day and no money, so i told him he either paid by friday or i was removing the lot ! friday no money :roll: Sunday evening removed EVERY single piece ! monday police turned up as he told them i removed the signs, showed them all the photos and layouts of job i done for him and the invoices etc police just said he also asked for his deposit back hahaha yer right the job was £550 all in vinyl only and he asked for the cheapest vinyl i could get so it cost me £20 odd in materials and best part of a day applying and a few hrs to remove for £150 deposit i got off him so his loss my hassle.
No way would i leave it ! if you do before you know it hes telling his mates how to get free signs done from YOU !
Small claims court if you have to as david says its easy you do it online costs you a few quid to do it.
i would also give him a day by which you are going to remove the lot, you may just find when you turn up to take them down his wallet will come out !
best of luck.


just as an aside to that, don't go wading into the premises asking for money or threatening to remove the sign if there's a likelyhood of fisty-cuffs over it, not worth it,

that said.... a chap i met a short while back (a landscaper and a scrum half at the local rfc) recommends arriving with several of his 'big ugly forwards' and his mini digger on a trailer, he then says to the lumps (loudly enough for the debtor to hear) "now wait here by the van lads, no need to get handy or unload the digger just yet, he might pay up when i go in", I would imagine its rather frowned upon by them in wigs or chequered cars but, he's found it results in 100% success rates on gaining payments, ok, says he's only had to do it three times in 8yrs but still worked every time!

obviously the guys are only there to help if things kick off or to help carry large items away, he's quite a small chap and he's simply concerned for his safety as the debtor has made threats if he were to turn up to to remove goods etc :wink:
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Post Wed Jun 09, 2010 3:33 pm

DO NOT wipe the slate! This would make me mad. So what if they found a cheaper quote? They agreed to your price and knew what they were getting for it. Also, why are they still getting quotes after the work has been done? If the other company has only just got their quote to them, then your customer service is already streets ahead as you've already put the signs up!

If they had said they weren't paying because they hadn't got what they asked for or there was a defect of some kind then I could understand that, but I've never heard of such a ridiculous explanation. Send them a final demand for the money telling them that if it is not received within 5 working days you will take them to court. Then take them to court if needs be. Let us know how you get on!

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Post Wed Jun 09, 2010 4:59 pm

It makes me so upset when I hear about "customers" like this one.
They are no better than a common thief or a playground bully.
I sincerely hope you have the documentation to go after this.
Can you imagine if we pulled these shenanigans on people who work for us?
Love....Jill
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Post Wed Jun 09, 2010 9:03 pm

I wouldn't hesitate in removing the sign and then continuing to press for payment.

It's worked for me on a number of occasions.

Once all else fails initiate small claims court proceedings. Only today - I started a small claims court proceedings against a non payer.

Just don't let them away with it.
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Post Wed Jun 09, 2010 10:36 pm

I agree do not let them get away with it, lets face it we all have to pay for what we get :roll:


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Post Wed Jun 09, 2010 10:50 pm

Mark, they are fools. They have a cheaper quote but's it irrelevant.

2 Months I would say is long enough and have you taken enough steps to reclaim your money?

If they are ignoring then you need to escalate it. Problem is removing the sign he might end up going else where at the cheaper quote, so what paperwork/email trail have you got?



A little different, but we normally don't suffer from bad payers, but we had one the other day. We did a great job, sign was up and plenty of talk before hand how the payment was to be made, however we annoyed the customer by continually phoning him about the payment, he changed his tune a bit. We waited 2 extra days before payment was made as client wanted to check the signs himself. A bit odd as our terms was payment 50% before and 50% on completion, we threaten the client to remove the signs also!
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Post Wed Jun 09, 2010 11:23 pm

Be 100% prepared to follow through on any threats of court or 'recovery'.

Last year was pretty bad for us with people going bust (about 6 customers) / bouncing cheques (another half dozen) & flat refusing to pay (1)

Turned up at one building site to recover 2 large 'development' signs on 114mm poles.

After waiting over 2 months (from a stopped cheque when partners fell out) and promised payment every other day - the sight of a gennie starting & sparks flying as the poles were sliced through with a big cutting grinder had them on the phone with 'give me another 24 hours'...sorry 'mate', you've had your chance. BZZZZZZZZZZZZZZZZ. Site manager was excellent & didn't obstruct us as he'd experience their 'cash flow' problems too.

Lost a grand on that job to prove a point...re-sold the reclaimed materials later as they were basically brand new - just new print faces...and shorter poles! So not a total loss.

Edited to add:
As of 12mths ago - NO jobs get processed for new customers without CLEARED funds of at least 50% for orders under £500...and negotiable for anything over that. So far - we've had some slow payers for balances, but got 100% of them. Regulars & those with a track record get cut a lot of slack and can often run up a fair bit of credit...which, unless they go bust i know I'll get. Anybody that slips up - going from good to 'dodgy' payer gets put on a short leach and starts getting asked for deposits again...doesn't go down well - but I can't afford to 'lose' money for jobs I've done...would rather not have them.
Last edited by DavidRogers on Wed Jun 09, 2010 11:39 pm, edited 1 time in total.
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Post Wed Jun 09, 2010 11:32 pm

Is it just a problem within the sign industry?
Do other trades suffer the same?
I just thought that could I order new double glazing, without a deposit, then just not pay?

Money up front, or at least a hefty deposit is the only way with un established customers.
been there lost the money, new customers are new customers, no track record, no credit.

Peter
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Post Thu Jun 10, 2010 12:39 am

yes peter its other industries aswell, i work from my brothers premises a big car body repair shop, he's been in busness since early 80's and he has said its getting so bad now for folk paying, he's got to the stage over the last year ish where he is repossesing there vehicles for work he has done 6 odd months ago, as he says the problem is a lot of them are folk he has delt with for years and years race/rally schools other local garages etc so as he says its really bad as he knows once he reposses a motor chances of more work from them goes down the pan, thing is he is talking money owed in 10s of thousands not just a few hundred quid, but like he says at the end of the day they are making money from his repairs just not paying him for the repairs/jig work etc, same as us we do the signs etc that they benifit in sales etc from and yet they dont want to pay for it ! its easy to see how many busineses have gone bust due to bad debt.
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Post Thu Jun 10, 2010 4:48 am

I really feel for you mate.

Had a similar problem last month. Client paid 50% deposit with balance due at time of install. Anyway long story short, asked for cheque when we arrived, yep said the bloke...I'll just organise a direct deposit from head office. Carry on putting up signs which we did. End of day no receipt for signs "Don't worry says bloke...I'll make sure it's in tomorrow".

Two days later...you guessed it. No payment.

Next day, I went back on site with my offsider and started removing the signs (rattle guns make such a nice sound). The guy came out panting and blowing but we carried on taking the signs down.

Hour later...Receipt in my hot little hands for direct debit.

Stick to your guns. These signs are still your until paid for in full. Tell them you'll black list them with every sign company in your town as bad payers so no one will do their work.
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Post Thu Jun 10, 2010 9:01 am

Peter Normington wrote:
Money up front, or at least a hefty deposit is the only way with un established customers.
been there lost the money, new customers are new customers, no track record, no credit.

Peter



Spot On!, it's the only way to go.

As they say ''credit is a privilege not a right''

I have no bad payers on my books and new work I make sure I get paid up front or large deposit. Business is bad enough without scumbags refusing to pay.

To not pay because they found a cheaper quote after wards is quite frankly beyond belief. That would be like waving a red flag in front of me :evil:

Some very sound advice as per usual form everyone here,

good luck and DO NOT let them get away with it.
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Post Thu Jun 10, 2010 9:44 pm

Mark....small claims court proceedings is the way to go. A qoute accepted and the job done is a fait accompli regardless of getting a cheaper qoute after the event. As long as you have written proof of the acceptance you should have no problem. Usually the 'promise' of SCC is enough to get wallets open.....

There is a lot of info on the web if you search 'small claims court' with useful contact numbers for Business Link and 'communitylegaladvice'

Good luck.
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Post Thu Jun 10, 2010 11:31 pm

I too have one of these non payers at the moment, who owes me £900 for the balance on the job.
Contrary to some advice offered, you can't just go and take the sign down due to legal issues involved.
Court seems to be the only viable option.
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Post Fri Jun 11, 2010 12:01 am

Legally customer is right.

We fitted window graphics on a customers kebab, burger place. He wanted a 60 day invoice as appose to a 30 day. 2 weeks later (my birthday) we bought kebabs from him as a lunch time treat and told him to knock it of our invoice.

He had the nerve to say he couldn't as he couldn't run a business like that!

We returned later that day armed with scalpels and stripped the graphics off, free of charge. We had the police charge us with criminal damage, theft of customer property and threatening behavior.

All over good will and a kebab!

I've never experienced anything like this since ........

Matt
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Post Fri Jun 11, 2010 12:57 am

Had similar - after waiting over 6 MONTHS to be paid for a couple of lightbox inserts I did at 'mates rates' for a previously good customer - I got fed up of broken promises to meet at his shop & cash to be left behind the till.

Eventually had enough of being told nobody had a number for him & turned up, photographed the install, took out the inserts - taped a black bag over it and left...

...15mins later I get a phone call.

"Davie, Davie my man - what are you doing. This is not the way to do business, I always pay you....you've really embarrassed me, that was my father that was in the shop (the same guy that didn't have his number) - can you go and put it back and I'll get you the money."

"To be fair, no this isn't the way to do business and I've been waiting to be paid for a really long time...and you never do"

Anyway - about turned and headed back to the shop (was after 5). Went in - got the cash first (magically appeared)...re-inserted the signs - photographed...away.

Another job - take-away (curries / kebabs) - agreed price (cheap) & signed as agreed and got a deposit - did the job and I get hand £40 less than I wanted.

"Yeh, that was too expensive anyway - it's not worth what you said."

"C'mon - we agreed. I want the rest of it"

(hands over another £20) "That's enough now - I need you to do me new menus as well"

"OK, first we'll settle this then we'll do the menus" (yeh, right)

(Hands over another £15 - holding back £5)

"We agreed - I want it all" (coughs up the last £5 - this has taken about 10mins to get my money)

Never did do the menus...screw him. :D



Worst one - that got a bit out of hand. Many, many years ago we cut a struggling business a LOT of slack to pay a bill for signage... and after the first few instalments it stopped...chased & then he folded the business at those premises (taking the sign with him) and went 'mobile'.
In the end he threatened one of our staff to "bury him in the pavement if he ever approached him about money again".

Another had their signage removed one night (ripped out of the frame) and he storms into my office going off on one (I knew nothing of this action that one of the bosses had carried out) and involved the police for stealing his sign. As soon as signed paperwork & a severe lack of payment was demonstrated police didn't care "civil matter - not criminal".


On a lighter note - we've had advertising / "We have moved!" signage stolen by the competition!! Weirdly it turned up in their yard even though they'd "never seen it before" when the police had a look.
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Post Fri Jun 11, 2010 8:39 am

Peter Normington wrote:Is it just a problem within the sign industry?
Do other trades suffer the same?
I just thought that could I order new double glazing, without a deposit, then just not pay?

Money up front, or at least a hefty deposit is the only way with un established customers.
been there lost the money, new customers are new customers, no track record, no credit.

Peter

It does happen in other industries, some just put policies in place, like payment up front or a signed credit agreement before commencing work and they stick to their guns. When I had my bouncy castle hire business we changed to payment in cash upon delivery or no castle. Which came about after 2 hires in a week where we came to collect and the hirer refused to pay because it had rained and they said they couldn't use the item. At the end of the day we can't control the weather we did what was expected of us so we expected to be paid. After that if they didn't pay upon delivery the castle never got taken off the van and we would walk away.

The problem is some people think they can have a chance of something free so will take it in the hope you just can't be bothered to chase it. The small claims court has been made quite a simple process and should be followed, you just need to make sure your paperwork is in order to proceed.

Good luck with getting your getting money, worse case scenario a lesson has been learnt, sometimes it takes a slap on the wrists or a knock to the wallet to realise where things aren't 100% right and now you can put it right to protect your business from this in the future.
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Post Sat Jun 12, 2010 12:58 pm

Another thing is don't accept a cheque. We no longer take cheques at all and if people ask for credit then yes we take credit cards. I am in the business of making signs not a money lender.
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Post Sat Jun 12, 2010 3:14 pm

Non payers can really kill your business quickly. Half up front, balance on delivery is probably the best way to go.
Trouble with small claims court is that some people don't care about CC J's. It is not easy to collect even if you win. Usually if you win, you will need to get a bailiff to collect for you and that is further cost to try and recoup from the scumbag.

Had a guy a while ago who did not pay. We cut a 610 wide piece of black vinyl about a metre long into .25cm squares. Took him about three hours to pick it off his windshield the morning after it magically appeared there :cool:

i sat in the park and enjoyed the show.

Didn't get paid but had a nice warm feeling for a day or two
:)
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Post Sat Jun 12, 2010 5:37 pm

Peter, 'whoever did this' should have used ultra destructible.
:evil: :evil:
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Post Sat Jun 12, 2010 7:25 pm

I hope whoever did it or does it again bears that in mind
:wink:
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Post Sat Jun 12, 2010 11:03 pm

Spray adhesive and paper works just aswell and takes 5 seconds to complete lol, not that I would ever stoop that low, nor would I recommend or condone it.
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Post Mon Jun 21, 2010 7:07 pm

Yeah, Landlords have a hell of a time collecting money from some tenants. Some renters are consistently late, or they do the scam of paying for a few months and then stop all together. It's horrible to have some person not paying rent while you have to keep paying the mortgage on the place. Also you have to worry if the jack asses will destroy your property or not. I don't know how it is in the UK, but it's a huge pain to evict someone here in the US. It took me 4 months to get rid of some non-payers once.
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Post Mon Jun 21, 2010 11:23 pm

Landlords arent great either!!

We had a few guys working away from home and promised them the £1000 deposit left on the house if they finished the job and left the house in the same condition we rented it in.

After paying cleaners and leaving the house better than they originally got it the landlord done a runner with the money.

6 months later they eventually found out that he owned a bathroom shop, travelled from northern ireland to england, went straight into the shop and in front of all the customers demanded the money. Got a sob story and decided to take matters into their own hands:

One began to remove his trousers and stated that he was going to try out the displays (and was prepared to see it through!) - 2 minutes later they were on their way to the pub with £1000.

I would recommend court (only if you have the paper work) as the most amicable method but I definetely wouldnt give it up too easy!

Good luck.
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Post Tue Jun 22, 2010 1:23 am

Peter Mindham wrote:
Had a guy a while ago who did not pay. We cut a 610 wide piece of black vinyl about a metre long into .25cm squares. Took him about three hours to pick it off his windshield the morning after it magically appeared there :cool:

i sat in the park and enjoyed the show.

Didn't get paid but had a nice warm feeling for a day or two
:)



Like it :lol1:





Ruairi O'Boyle wrote:Landlords arent great either!!

We had a few guys working away from home and promised them the £1000 deposit on the house if they finished the job and left the house in the same condition we rented it in.

After paying cleaners and leaving the house better than we originally got it the landlord done a runner with the money.

6 months later they eventually got wind that he owned a bathroom shop, travelled from northern ireland to england=, went straight into the shop and in front of all the customers demanded the money. Got a sob story and decided to take matters into their own hands:

One began removed his trousers and stated that he was going to try out the displays (and was prepared to see it through!) 2 minutes later they were on their way to the pub with £1000.
Good luck.


My kind of people :oops:
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Post Wed Jun 23, 2010 11:54 am

Did you know there are people out there who are called in the debt recovery business 'professional non payers?'
The one I delt with done many people out of many thousands of pounds... The biggest loss I ever made was £1250 out of two vans about 9 years ago.
Dont let them get away with it and dont put yourselves into vulrenable position of not taking payment immediately. Get addresses and signatures etc etc etc...
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Post Fri Jul 16, 2010 4:24 pm

Hi All.

Just an update, still haven't had payment from this customer, had no contact from him even after I sent him a letter asking for payment. This sign has now been up on the wall for 3 months and still being used.

Think its time to go to court, but I've never had to do this before as I've never had a customer not pay before.

What other tricks is there to make him think twice about not paying.

From Mark
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Post Fri Jul 16, 2010 4:33 pm

Jump down to Pre-Collection Agency Tactics:
http://smallhomebusiness.suite101.com/a ... _customers

Also possibly could share percentage with a collections agency

or

Small claims court if the amount is enough:
http://www.hmcourts-service.gov.uk/cms/1051.htm


Sorry you're in the situation. I really can't believe the attitude of some people.
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Post Fri Jul 16, 2010 4:35 pm

Go early in the morning and take the sign down.
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Post Fri Jul 16, 2010 4:53 pm

I would do as Martin has said, just turn up at 4am and remove the sign, surley the guy will call you and at least the balls back in your court. I would not let this get that far, if he had a cheaper quote after you installed so what. They are just after a free sign, no way would I let them use the sign I have installed and let them tell me rubbish about a cheaper quote, why then have they not removed your sign and installed the cheaper one !!!!!
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Post Fri Jul 16, 2010 6:37 pm

I for one wouldn't do as Martin has suggested, don't have a problem doing this sort of thing if customers don't pay but in this instance I would go straight for small claims court action. If you take the sign down what is stopping the customer going ahead and using the company that gave him a cheaper quote to make a new one ?? If they do that then you have no chance of getting anything out of them at all and you are out of pocket for all the work you have done plus materials.
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Post Fri Jul 16, 2010 9:44 pm

Welcome to the world of business, you've been lucky that this is the first time its happened.
As has been said before some people are professional non payers so you have to do as much as possible to avoid business with these people. The trouble is you don't know who they are. So you have to take a good deposit. If they are the non payer type then they probably won't deal with you when they know your terms. We've all been caught out and spent time chasing money so you learn from experience. I had one about ten years ago, I guy opened a gym and I made him two sign boards. This was in the days before I took deposits. We agreed on £360 cash and I made the signs. When he turned up low and behold he only had a cheque. (If this happened now then he would'nt get the signs). A week later the cheque bounced and I put it into the county court and got awarded judgement. The trouble is this means nothing and if the person already has county court judgements against them then one more makes no difference. Eventually he went into liquidation and when I got the letter the list of people he owed money to was endless. Basically he had opened the gym and not paid anyone for anything. There were bills from electricians, carpenters, equipment suppliers and adverts totaling thousands in local papers.
There are loads of people like this so as soon as you get a problem sort it straight away with court action etc don't wait three months. I am afraid this only comes from experience so listen to the advise of people on this forum, most are all very experienced. This is not a sign of the times down to the recesion, it happens any time all of the time. I hope you get your money.
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Post Fri Jul 16, 2010 10:26 pm

Your problem is easy to solve - simply remove the sign as I have already suggested and continue to press for payment.

The only time it gets difficult when dealing with a non payer is when you have no means of retrieving the work you have done. In this instance they are using your sign and getting the benefit from it. I would have removed it months ago.

Unfortunately it's often difficult to spot a non payer up front - often even people you trust will surprise you and let you down :-?
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Post Fri Jul 16, 2010 10:52 pm

Phill wrote:Your problem is easy to solve - simply remove the sign as I have already suggested and continue to press for payment.

The only time it gets difficult when dealing with a non payer is when you have no means of retrieving the work you have done. In this instance they are using your sign and getting the benefit from it. I would have removed it months ago.

Unfortunately it's often difficult to spot a non payer up front - often even people you trust will surprise you and let you down :-?


Remove the sign and there is nothing to press for? I cant see the point in this and it is probably illegal, jut go to the court or download the papers from the court website, fill them in and send them just saying they will be filed unless you get payment within a week, if you don't then file them! its simple. If you remove the sign how can you expect them to pay for it they will simply say you took it back?

Get papers filled in tonight and stop messing about waiting!

Nigel
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Post Fri Jul 16, 2010 11:02 pm

It may be satisfying to remove the sign, but that will not do anything to get your money.
You may even be up for theft unless you can prove you have title to the goods, and have retained title on paper, by having a signed acceptance of the goods and services, pending payment.
Once you have reclaimed the goods, you will find it very difficult to pursue a claim.
Courts, small claims or otherwise frown on people taking the law into their own hands.
Either go through the small claims procedure or use a debt collector.
Principals are fine, but they can cost you more money, sometimes its better to learn and move on....

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Post Fri Jul 16, 2010 11:14 pm

Phil as a businessman you MUST know that you cannot 'steal' your property back once it's been attached to their property whether inside or outside. If pressed they could sue for criminal damage resulting in you having to make-good the front of their shop - and depending on how they wanted to play it possibly having to pay damages for any previous signage you removed or damaged in the process.

To continually keep suggesting that course of action is to incite criminal activity.

Not saying I haven't gone down that route before - but it's a very fine line to walk. Serial scammers KNOW the law better than you or I...and KNOW that if you 'steal' it back they WILL get what will amount to a free sign by the time all of the damages are settled.

Court is the option to stay legal...

To add to Peter's 'title to the goods'

As far as i can remember - you may well retain ownership until paid in full (if part of your SIGNED terms and conditions) - but it still does not give you the right to enter their premises or remove from their property without consent. ie. nobody can walk into your house and take stuff without consent or a court order...and bailiff. On the flip side - until they pay for it they cannot wilfully damage the goods (say they threw a strop and ripped it off the wall and dumped it at your unit) - if they do...it's criminal damage.
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Post Fri Jul 16, 2010 11:48 pm

has he let slip who is doing the cheaper sign?

if so perhaps a chat with the other sign business to make sure they dont get stung as you have. They maybe sympathetic or tell u to f'off.

With regards the action, well we forced someone to pay up recently by threats of removal, however they just wanted some time to reflect or fix the sign.

I think the answer is court action at this stage.
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Post Sat Jul 17, 2010 12:00 am

The legal way is all very well and good, but they have already told you THEY ARE NOT PAYING. If they are serial non payers they will already have county court judgements against them, so one more will mean nothing to them and will not get your money. These people are scum and go through life walking all over people. Take the sign down and if they come back say you want paying and also paying to refix it and don't take a cheque. If they tell the police, deny all knowledge.
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Post Sat Jul 17, 2010 10:57 am

I have a case going to court on Thursday next week. These are for signs fitted to a number of Taxis (I would have already removed them but for practical reasons haven't been able to :-? ). I suspect the owner will not turn up and the court will rule in my favour - however - will I get paid? I doubt it.

Meanwhile the taxis are all running about benefitting from free advertising and will continue to do so after the court rules in my favour - but I will still be no further forward.

They know I can't remove the signs otherwise the threat of me doing so would result in my getting paid.
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Post Sat Jul 17, 2010 4:25 pm

you could clamp them, a taxi standing still is not earning money.....
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Post Sat Jul 17, 2010 7:38 pm

Denise Goodfellow wrote:you could clamp them, a taxi standing still is not earning money.....


Phil is gonna want to marry you now Denise :D :D
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Post Sat Jul 17, 2010 9:52 pm

Denise Goodfellow wrote:you could clamp them, a taxi standing still is not earning money.....
Also illegal in Scotland....
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Post Sat Jul 17, 2010 9:55 pm

Denise Goodfellow wrote:you could clamp them, a taxi standing still is not earning money.....
Also illegal in Scotland....shame you couldn't accidentally order 5 taxis to do a pickup at a remote pub at 1am
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Post Sat Jul 17, 2010 10:37 pm

Phill wrote:I have a case going to court on Thursday next week. These are for signs fitted to a number of Taxis (I would have already removed them but for practical reasons haven't been able to :-? ). I suspect the owner will not turn up and the court will rule in my favour - however - will I get paid? I doubt it.

Meanwhile the taxis are all running about benefitting from free advertising and will continue to do so after the court rules in my favour - but I will still be no further forward.

They know I can't remove the signs otherwise the threat of me doing so would result in my getting paid.


I know some would be tempted In this case to phone the company for taxis and not be there, good runs out of town! not that im suggesting you should do this Phil, of course!
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Post Sat Jul 17, 2010 11:05 pm

To the original poster, what business is the non paying customer in?

As it seems that court is not a realistic option, is there any way you could use his services I. Order to repay you, even if only token?

Ie, does he own a restaurant you can take a large party too? When presented with the bill you could suggest you're not paying it since you've found out another rest't is cheaper?

There are always ways of getting paid!
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Post Sun Jul 18, 2010 12:17 am

you could call a cab to somewhere with a gate, lock the gate lol
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Post Thu Jul 29, 2010 11:47 pm

I have a multitude of hard necked methods of dealing with non payers,years of doing work for builders is great training for this & actually enjoy it. one of the best is to surprise them in one of the most embarrassing places/situations (for them) that they can be in. I had one who was extremely slippery so I waited till he was seated at in church & sat right next to him......didnt even have to open my mouth, he paid whilst cursing me under his breath.
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Post Fri Jul 30, 2010 9:02 am

Shane Ralph wrote:I have a multitude of hard necked methods of dealing with non payers,years of doing work for builders is great training for this & actually enjoy it. one of the best is to surprise them in one of the most embarrassing places/situations (for them) that they can be in. I had one who was extremely slippery so I waited till he was seated at in church & sat right next to him......didnt even have to open my mouth, he paid whilst cursing me under his breath.


how was the service?
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Post Fri Aug 06, 2010 12:40 pm

Hi all,

with reference to the Taxi situation, if not late.. How about having a word with the council issuing the Plates they trade on, as they probably won't like a dishonest firm plying for trade, under the premise that if they ripped you off what are they doing to their customers?

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