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Printer Supplier Recomendations

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Adam Ross

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Post Wed Feb 24, 2010 4:03 pm

Printer Supplier Recomendations

Hi all

I am about to purchase our first printer and after much thought I think I have settled on a Versacamm SP540I.

I have got quotes from a range of suppliers and they all seem very competitive.

I am not really looking for printer recommendations but I would like to hear peoples experiences with there printer supplier.

I realize that the warranty is from Roland so I would like to hear experiences about peoples dealing with them, and also how helpful there supplier was with more minor queries and tech support.

Thanks in advance

Adam
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Chris Rundle

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Post Wed Feb 24, 2010 5:42 pm

Hi Adam,
My supplies i have abit of vinyl from most places, Meta mark, Grafityp, i think i have some from APS actually Jac and Avery as print vinyls and quite abit of colours, alot of it is from Grafityp, Graficast.
All seem to work well and i also have a sp540i.
good luck with it
Just order a selection and try different ones for different jobs..
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John Childs

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Post Wed Feb 24, 2010 5:54 pm

We've had impeccable service from I-Sub Digital.
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Ian Hatfield

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Joined: Tue Jun 29, 2004 11:28 am





Post Thu Feb 25, 2010 3:22 pm

I have used I-Sub Digital and Print Max both have been very good.
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Adam Ross

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Posts: 173

Joined: Mon Jul 16, 2007 4:01 pm





Post Thu Feb 25, 2010 5:50 pm

Thanks for the replies guys.

Anyone got any advice on who to buy the printer from ?

Had quotes from the following

Grafityp
Robert Horne
Signmaster
Silverskies

They are all fairly competitive on price but has anyone got any horror stories regarding after sales assistance and tech support ?
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Jason Davies

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Post Thu Feb 25, 2010 6:24 pm

Brilliant service from Malcolm at Signmaster, wouldn't buy from anyone else.

Jason
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John Childs

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Post Thu Feb 25, 2010 6:57 pm

Adam Ross wrote:Anyone got any advice on who to buy the printer from ?

I refer the Right Honourable gentleman to the answer I gave earlier. :D
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John Hughes

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Joined: Thu Nov 24, 2005 9:37 pm





Post Thu Feb 25, 2010 7:27 pm

I know which one we wouldn't use again !!
We purchased a plotter from number 4 on your list - approx spend 3k - about 18 months ago - they promised a lot and I was sold but unfortunately they didn't deliver.
Only small things like - "We will throw in some extra blades FOC" - they didn't although they were reminded several times.
Plus, asked for tech support after a few months - never returned my calls.

Perhaps this is only a 1 off but its my experience of this company.

John
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Adam Ross

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Posts: 173

Joined: Mon Jul 16, 2007 4:01 pm





Post Thu Feb 25, 2010 7:56 pm

My apologies john I thought they were a consumables supplier
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DavidRogers

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Post Thu Feb 25, 2010 11:13 pm

Also bought our Cadet 540 from Signmaster.

Very helpful chaps, excellent level of service.

Dave
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Shaun Cleary

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Joined: Wed Aug 12, 2009 1:46 am





Post Fri Feb 26, 2010 1:22 pm

Great company signmaster bought are VP540 and great service.
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Adam Ross

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Posts: 173

Joined: Mon Jul 16, 2007 4:01 pm





Post Sat Feb 27, 2010 4:14 pm

Thanks for the replies guys.

I was definitely favoring either Robert Horne or Signmaster there quotes were very much alike.

Anyone bought a printer from Robert Horne or Grafityp ?

Grafityp's quote was the most expensive but they included a large media bundle with it.
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Russell Huffer

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Post Sun Feb 28, 2010 9:20 am

Our printer came from Robert Horne, ok support service but for technical knowledge and assitance not a patch on signmaster, Robert Horne may find out the answer for you Signmaster normally know the right answer there and then.

My vote go to Signmaster.


Regards

Russell.
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Neil Speirs

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Joined: Wed Aug 29, 2007 7:14 pm





Post Sun Feb 28, 2010 11:36 am

Bought our Summa cutter from Signmaster last year & received a 1st class, probably use them again when were in the market for a printer
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Adam Ross

2 Star Contributor

Posts: 173

Joined: Mon Jul 16, 2007 4:01 pm





Post Wed Mar 17, 2010 4:24 pm

Thanks to everyone for there replies it has been most helpful, just ordered and paid deposit for my SP540I today.

Going to get it delivered early April from Signmaster

Adam
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Luke Lansdell

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Posts: 55

Joined: Wed Nov 12, 2003 6:09 pm





Post Wed Mar 17, 2010 11:13 pm

Congrats Adam. Good luck with your investment.

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