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Heating timeout setting

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Shawn Bentley

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Post Sat Mar 03, 2018 10:46 am

Heating timeout setting

Hi guys put printing on to print over night got in next morning and halfway through run message on screen saying heating timeout and I had to press the enter button to continue with the run, question is why does it do this ? And how do I stop it doing this ?. Printer is Roland ej640. Tia
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Phill Fenton

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Post Sat Mar 03, 2018 10:52 am

Re: Heating timeout setting

My understanding is it hasn't got up to temperature. Pressing the enter button overrides the message and the print continues on regardless of if it is at the right temp. Either the heater is faulty (and it really isn't getting up to temp.) Or the sensor is faulty. You should be able to monitor the temp. Of the heaters from the control panel which will show heater setting and heater actual I think.
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Shawn Bentley

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Post Sat Mar 03, 2018 10:55 am

Re: Heating timeout setting

Thanks Phil, it’s odd because it had printed approx 20 metres already so should of been ok temp wise, maybe a call to Roland Monday.
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Phill Fenton

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Post Sat Mar 03, 2018 11:01 am

Re: Heating timeout setting

Perhaps the heater failed during the print? What happens when you start a fresh print. Does it get up to temp or timeout still? You should be able to monitor the heater settings from the control panel
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Shawn Bentley

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Post Sat Mar 03, 2018 11:05 am

Re: Heating timeout setting

Yes soon as press continue it carries on printing straight away with no probs
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Phill Fenton

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Post Sat Mar 03, 2018 11:08 am

Re: Heating timeout setting

But is it reaching the set temp.? I still think the heater may have failed. Print quality may not be affected anyway, monitoring the heater settings and actual temp should give you the answer
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Shawn Bentley

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Post Sat Mar 03, 2018 11:09 am

Re: Heating timeout setting

Thanks Phil will keep eye on it.
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Kevin Flowers

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Post Sat Mar 03, 2018 1:47 pm

Re: Heating timeout setting

Shawn
how cold is it in your workshop overnight, could just be that the heater isn't reaching temp because ambient temperature is low

Kev
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Shawn Bentley

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Post Sat Mar 03, 2018 1:50 pm

Re: Heating timeout setting

Really warm mate almost toasty . In new offices now mate up in Bishops Stortford.
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Kevin Flowers

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Post Sat Mar 03, 2018 2:07 pm

Re: Heating timeout setting

Does sound like a printer issue then as you say monitor it see how it goes because if its only happening mid way on long runs heater & sensor is obviously working.
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Shawn Bentley

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Post Sat Mar 03, 2018 2:08 pm

Re: Heating timeout setting

Yes mate it finished first set of prints and then the next that was lined up was waiting to start and that’s when it came up.
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David Stevenson

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Post Sun Mar 04, 2018 11:25 am

Re: Heating timeout setting

That's weird Shawn, we also have an ej640 and have been having a similar issue. On occasions when I print I get that message. I noticed however that the print heater is so warm you can't keep your hand on it for any more than a few seconds! Versaworks is set so printer uses default media temperature setting, approx 40/45 degrees. Our workshop is really cold at the moment though, moving now next month and getting proper heating installed. Would appreciate if you find out any more about this.
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Kevin Flowers

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Post Sun Mar 04, 2018 11:40 am

Re: Heating timeout setting

From what David is saying i would edge my bets to this being a communication issue between Versa Works & printer, either software based or possibly Firmware glitch. David do you find this happens mid way through printing process or at the beginning of print, this would help to work out if its an ambient temperature problem or same issue Shawn is having.

Kev
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David Stevenson

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Post Sun Mar 04, 2018 1:06 pm

Re: Heating timeout setting

Seems to happen at the start of the print job. Been wrapping a fiat 500 barbie pink this week so haven't be paying as much attention to the issue as I should, just pressing "enter" on the machine to bypass the problem. Will get a better look this week. [img]https://www.uksignboards.com/mobile-gallery/6f6f597f2d0a2a595c500d1bad4c9d05.jpg[/img]
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Phill Fenton

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Post Sat Mar 10, 2018 9:44 pm

Re: Heating timeout setting

Did you ever get to the bottom of this Shawn? If you have it would be nice to hear the outcome as it might benefit others coming across a similar fault
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Shawn Bentley

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Post Sat Mar 10, 2018 9:45 pm

Re: Heating timeout setting

Not as of yet Phil calling Roland monday

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