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Mail Program is sending .sit files

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Post Tue Mar 30, 2010 11:11 am

Mail Program is sending .sit files

I am designing images for a client. He is sending them to his mailing list using an Apple Mac. However when they arrive to PC's they are .sit files and can't be opened. I am not familiar with Macs but I suspect his mail program is compressing these files automatically. Anybody know the 'how to' to stop this and send PC friendly attachments?
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Post Tue Mar 30, 2010 11:28 am

Hard to see what he's doing there Harry. When I send files to anyone from my mac t's in pdf format. I just choose which type of file from illustrator and attach it. Can't see why he can't do that
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Post Tue Mar 30, 2010 11:37 am

Even his PDF's are coming in as a .sit file Kevin (?) 'file.pdf.sit'
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Post Tue Mar 30, 2010 12:06 pm

Sit files are from Stuffit the MAC equivalent of ZIP for PC. Do a Google search for Stuffit and download the FREE Stuffit Expander, there is a PC version.
Alan D
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Post Tue Mar 30, 2010 2:55 pm

I've never heard of this situation before. Sounds like this person is probably using aol mail to send files. The link below shows that aol compresses files automatically. It uses zip for windows and sit for mac. I don't know anybody that uses sit files anymore for compression though. Mac OS X supports zip files now natively anway, which is a better compression technology IMO.

http://help.aol.com/help/microsites/mic ... lId=217159
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Post Tue Mar 30, 2010 3:21 pm

Thanks folks, have passed on your thoughts and we'll see if he can get it sorted. he is blaming my image files but I can't help thinking it is a problem with his end. Macs huh? Who'd have one! :D
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Post Tue Mar 30, 2010 3:31 pm

have you tried renaming the file and taking the sit off? just a thought
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Post Tue Mar 30, 2010 3:34 pm

What allen says is correct they are Macs zip files.
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Post Tue Mar 30, 2010 3:40 pm

Chris Windebank wrote:have you tried renaming the file and taking the sit off? just a thought


Looking for a permanant fix for this Chris...as he is sending a lot of these out.
Thing is, his system has just started doing this after he lost all his email lists etc and got them back from a data recovery company....he had no probs before.....so I think a setting has changed somewhere, finding it is the solution imo.

Martin Oxenham wrote:allen


Spooky :o that's the clients name! :D
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Post Tue Mar 30, 2010 10:41 pm

If he's using Apple Mail, there's a tick box for "PC friendly files".

Like you say Harry, it's gotta be at his end.
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Post Wed Mar 31, 2010 2:37 pm

It's definitely got to be on his end. If you don't have StuffIt on your machine it would be very unlikely that it could create that compression type. As other have said though, just get an app that can un-compress them in the mean time.

Here's a donation ware one for Windows:
http://www.extractnow.com/

or straight from the company that now makes it:
http://www.stuffit.com/win-expander.html

Do you know how he's sending the emails? Is he using the built in Apple Mail that comes with the OS or a third party app?
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Post Wed Mar 31, 2010 2:44 pm

I think you can download the free expander from download.com for free without having to sign up.

http://download.cnet.com/1770-20_4-0.ht ... %3DWindows
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Post Wed Mar 31, 2010 4:03 pm

I havent had a .SIT for a while, was a problem back along but as long as the PC got Stuffit installed, problem goes away.

Direct Mac to PC email transfers used to be a problem as the macos uses a different way of 'carriage returns' on the end of emails.
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Post Wed Mar 31, 2010 10:26 pm

Simon Strom wrote:
Do you know how he's sending the emails? Is he using the built in Apple Mail that comes with the OS or a third party app?


I think it's the default Mac email program he is using.

thanks again everyone for the input....I haven't heard from him in a couple of days so I am assuming that the previous advice has worked for him.
Cheers

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