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SP300 Revival

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Post Mon Oct 20, 2008 2:12 pm

SP300 Revival

Hi,


I was given a Roland SP300-V around 5 months ago,the machine has been set not used the whole time,I know that it needs new heads,but I was wondering what it will costs to get the machine back to fully working order,I know it's hard without seeing it but a rough idea.

It has been plugged in the whole time so when the machine beeps that it needs to clean it's self it has done so.

I spoke to Victory Designs and I had some help from Mat,he recommended I take out a Roland warranty with them which will cost 800 pounds,but it will also have to be switched back to the Roland ECO-SOL ink's.

Does this option seem like the right way to go?

Regards,Ben
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Post Mon Oct 20, 2008 4:39 pm

Ben
go the Roland route, they'll basically refurb the machine & replace a majority of the ink train plus you will end up with a years warranty

Kev
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Post Mon Oct 20, 2008 5:09 pm

Sp300

Hey Thanks Kev,


yeah I'm thinking that too,I just wondered if there maybe any issues in getting Roland to replace parts,can they put problems down to wear and tear etc? I don't want to go this route and an engineer come out and say ok you need this this and this which the warranty doesn't cover.

Thanks for your input.

Ben
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Post Mon Oct 20, 2008 5:15 pm

Not sure what you are expecting from roland? I doubt if you can take out a warranty, then make a claim for repairs in retrospect.

Peter
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Post Mon Oct 20, 2008 5:32 pm

peter if its a cadet or versa being run on non oe inks roland due a special they convert it back change loads of stuff and 12 mts warranty.
a spanking good deal

chris
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Post Mon Oct 20, 2008 5:46 pm

Well in that case it is. do they change the heads as well though?

Peter
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Post Mon Oct 20, 2008 5:48 pm

Roland

Hey,


I'm not sure,I'm just going off the advice I have been given so far.The warranty is threw Victory Design,The way Victory explained it was,they send out a Roland engineer,they asses the machine and tell Victory what parts they need,then the engineer then installs them, or that could have been for any 'extra' parts not covered by the warranty?
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Post Mon Oct 20, 2008 5:57 pm

Hi Ben,
I enquired back in May about this offer, you can go straight to Roland and get it done. In May you had to purchase a Gold or Silver warranty and a full set of eco inks as well. I was under the impression you had to get the printer to them rather than them come to you but I might be wrong. I thought it was dearer than £800 but again I might be wrong. Also not everything will be covered as I recall it was the print heads, ink lines, caps & pump that were replaced.

Steve

PS Glad to see you took our advice in the end. :lol1:
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Post Mon Oct 20, 2008 6:11 pm

OK,

would there be any benefit to going direct to Roland? yeah I just realized why Victory were asking what cartridges etc the machine has,They did say I had to buy new ECO-SOL inks and the total bill was around 1200 pounds,plus VAT I think. when you say buying a full set of inks it's just the cartridges right?

what is the difference between Gold and Silver warranties?

Thanks again,
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Post Mon Oct 20, 2008 6:47 pm

go straight to roland do not pass go or collect £200.
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Post Mon Oct 20, 2008 9:44 pm

Not sure on the difference between gold and silver warranties Ben, think you got immediate service with gold but had to wait in line on silver but not sure, best give Roland a call as the deal may have changed now. The full set was just that 4 cartridges CMYK. The reason that they do this deal is to get you back on their ink.

Steve
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Post Mon Oct 20, 2008 11:42 pm

What wrong with it currently? Heads don't fire?

Tried soaking the heads?
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Post Tue Oct 21, 2008 12:02 am

Heads

I tried everything to get the heads working about 6 months ago,eventually gave up and order 2 heads from the states,After weeks of waiting and a 'claim' made to Paypal,some heads finally turned up but they were wrecked,I think the guy sent them damaged to begin with,Paypal recovered me 150 pounds of the 450 I paid,After this i gave up on the printer.
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Post Tue Oct 21, 2008 12:04 am

do you have a number for Roland in the UK Steve?

Thanks
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Post Tue Oct 21, 2008 12:10 am

Here ya go Ben
Roland 0845 230 9060

Steve
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Post Tue Oct 21, 2008 12:37 am

So they don't fire at all?
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Post Tue Oct 21, 2008 2:27 pm

Thanks Steve going to call them now,


They do fire jason but half the nozzles are blocked or damaged,I soaked them for 24 hours when I was trying to fix the problem,I pushed cleaner thru them,nothing helped.

Thank you,
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Post Mon Oct 27, 2008 3:42 pm

Roland

Just spoke to Roland,


seems like the best way to go,She read off a huge list of parts they replace for 891 pounds plus VAT,but you also have to pay for the Roland ink which is 200 pounds.

She is emailing me details as we speak, I'll post them up when I receive it.


Thanks,Ben
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Post Mon Oct 27, 2008 4:24 pm

As per our conversation Roland will convert your machine back to a genuine Roland Machine for the cost of £891.00 + Vat (silver Warranty – Pg 17 in attached brochure) for this price we will change:





· FLUSHING TRAY

· FLUSHING SPONGE

· WICK FOR SPONGE

· HEAD WIPERS

· CAP TOPS

· PUMP

· PRINT HEADS

· INK DAMPERS

· ENCODER

· ENCODER SENSOR

· HEAD CABLES

· HEAD COVER

· SCAN AND FEED MOTORS

· LINEAR BEARING

· CUTTING CABLE AND GUIDES

· BLADE AND BLADE HOLDER

· All Visible COVERS
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Post Mon Oct 27, 2008 6:42 pm

Would be daft not to go with that, be like a new machine.

Steve
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Post Mon Oct 27, 2008 7:22 pm

In my last employment, we had to have a head changed and a replacement pump, with the callout charge it came to well over £1000, what they are quoting you sounds like a fantastic deal.
Mart
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Post Wed Oct 29, 2008 7:34 pm

Roland Care

It is the way to go,but I don't have 1300 pounds right now to throw at something that I'm not 100% sure will bring the money back in,

So I think a bit of re search is in order,Thanks for the input,


Ben
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Post Wed Oct 29, 2008 9:10 pm

Re: Roland Care

Ben Dexter wrote:It is the way to go,but I don't have 1300 pounds right now to throw at something that I'm not 100% sure will bring the money back in,

So I think a bit of re search is in order,Thanks for the input,


Ben

Ben, you have already thrown good money after bad,
you have been given good advice from the boards,and despite all that, tried to do things on the cheap,
You will get nothing for nothing, so if you cant afford it, why not stick with the day job, and stop wasting everyones time untill you can?

Peter
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Post Wed Oct 29, 2008 9:40 pm

Not the same SP300V as this oneis it....

(deja vu)




You want it fixed and making money...GET IN AN ENGINEER. Period.
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Post Wed Oct 29, 2008 10:05 pm

Have I missed something. In your 1st post you said you were "given the machine" is that given as in given free? If you were & you still don't think it's worth spending £1000 on then perhaps you should pass it onto someone else that can make good use of it. Perhaps your future lies elsewhere.

If I were given an SP300 I would be overjoyed at the thought I could get it up & running with a heap of new parts for £1000+vat. :cool:
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Post Wed Oct 29, 2008 10:07 pm

David Rogers wrote:Not the same SP300V as this oneis it....

(deja vu)




You want it fixed and making money...GET IN AN ENGINEER. Period.


8 pages of ignored advice then a locked thread as it's getting silly again is it? :-?
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Post Wed Oct 29, 2008 10:17 pm

Same machine?? Same Ben Dexter??? (different post count)
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Post Thu Oct 30, 2008 12:30 am

I have asked for your advice...I have taken it,however I don't have the funds right now to go about it right away,as soon as I do,I will be calling Roland.

I think you have taken my previous post the wrong way,I meant do some research to see if the work is there for it,not to find an alternative method of fixing the machine.
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Post Thu Oct 30, 2008 12:41 am

Yes the work is out there for practically any venture, the mark between being successful and failure is being able to successfully market your product and ensuring quality above that of your competitors.

You have been told several time that you have an absolute bargain on your hands once repaired. If you are struggling to afford this minor outlay then you are trying to break into the wrong market. Chances are you could sell that machine tomorrow to someone here and make your money back.

All of the advice given in both threads has been given in good faith, but you have gotten quite a few peoples backs up with your continued lack of appreciation for what you have. Take the advice given or give up :)
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Post Thu Oct 30, 2008 12:50 am

I have clearly stated the advice given is right,and I will be using it
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Post Thu Oct 30, 2008 1:02 am

Ben Dexter wrote:I have asked for your advice...I have taken it,however I don't have the funds right now to go about it right away,as soon as I do,I will be calling Roland.

I think you have taken my previous post the wrong way,I meant do some research to see if the work is there for it,not to find an alternative method of fixing the machine.
Get an engineer in to do the repairs. As it's sat unused - it's costing money just being idle. You tried to do it on the cheap & got stung.

Anybody else here would beg or borrow a grand to suddenly have a fully working VP300 in their lap...with a warranty! There is ALWAYS a market for digital print...but you have to CREATE it. There's people on here that probably make a grand a week off their Roland printers without too much difficulty...half a dozen banners and a few sets of stickers will see that...
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Post Thu Oct 30, 2008 1:49 am

Thanks,

I will keep you updated as to when I get the engineer out.

you can see some of my previous work at custom-pixels.com

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