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Problem with Epson printer

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Post Sun Aug 03, 2003 8:10 pm

Problem with Epson printer

We have just bought and taken delivery of an Epson C82 printer from Listawood complete with sublimation inks. I have set it up and tried printing on it but it will not print black. The tape has been removed from the cartridge and it has been pierced on the bottom. I have tried a couple of cleaning cycles but to no avail. When I check the status it shows that the ink level of the black cartridge has dropped but I have no idea where the ink is going?

Anyone have any suggestions?
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Post Sun Aug 03, 2003 9:49 pm

Hi John,

It sounds to me that they have delivered an empty black catridge. Have you checked there is ink in the black one. Just I have come across this once when buying a new cartridge from pc world and found the same problem.

Regards

Stephen
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Post Sun Aug 03, 2003 9:53 pm

Don't know if this is possible as the printer maintenance screen is showing a decreasing but not empty ink level.
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Post Sun Aug 03, 2003 10:52 pm

Hi
Had similar problem with a dye sub c80 fitted with bulk system, again black cartridge would not work it was just that for some reason the cartridge would not sit in the holder properly. after hours of cursing etc managed to get it to work. My system came from states so at to sort my self, sounds if yours is recently purchased from listawood if so i would say its their problem.

Would be interested in info from yourselve or any other members who dye sub as to what thier inks are like for clogging if machine is left unused for a while i use uv artainium inks and i seem to be forever running cleaning sequences.

Regards

Kevin
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Post Mon Aug 04, 2003 5:14 pm

I've been using a C82 for a couple of months now, no problems so far - touch wood, since I've already lost a C80 to subli-inks, one of those unidentifiable problems, but sorted by Listawood to both parties satisfaction.

Did you run the original epson carts through the printer before fitting the Subli inks, as this is recommended. Did the black print then?

Get straight on the phone to Listawood they will be more than willing to help sort this out for you. I have been using Listawood for supplies and inks for 15 months now and have had very few problems with their goods.

On UV artanium inks, did you get your system from Tropical Graphics?

Having run Sawgrass inks in the past and lived with daily clogging of heads, to the extent of wasting whole cartridges and still not a decent nozzle check pattern, any ink would be an improvement.

I currently run my C82 on Rotech from Listawood, and not one clogged head as yet, only had to perform 2 head cleans on my current set of cartridges which is no different from running any normal inks through an inkjet printer.

Kevin have you visited the Dye-sub forum on the net, they are a wealth of information and help.
URL: www.dyesub.org
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Post Mon Aug 04, 2003 8:26 pm

Just checked out the link, fair bit of information pity some of the products avaliable in the states aren't here. I did purchase my system from Tropical Graphics and my main problem is that where the printer is not in constant use i am for ever cleaning the heads. it is the only complauint as the the colour reproduction etyc is very good.
Have you came across the Artainium inks before?

Kevin
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Post Mon Aug 04, 2003 8:53 pm

I spoke to Listawood today and since the "regular" black ink cartridge printed fine, they think I may have received a dodgy sublimation cartridge. They have popped a free replacement in the mail so hopefully I will have it sorted by tomorrow. To be continued.........
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Post Mon Aug 04, 2003 10:36 pm

Kevin,

The bloke who owns and runs TG was/is a regular contributor on the dye-sub forum, he is quiet at the moment due to some law suit going on in the states with Sawgrass. It got very heated at one stage on the forum since a lot of the members use TG inks.

I know what you mean over the array of subtrates available in the USA, we are still very much in the infancy stage overhere.

Hold on! was talking to Ken Davies a couple of weeks ago, and he can cut any shape you require out of the Unisub sheets which can be obtained through Xpres or NovaChrome. He showed me a Kingfisher he had just done for someone it was superb.

He is a forum member posting an into a while back, was very impressed with his set up and Ken himself, well worth a query I reckon.

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