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The "How to setup a USB P-Cut" Guide

 
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Matt Faulks
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PostPosted: Mon Mar 05, 2007 1:17 am    Post subject: The "How to setup a USB P-Cut" Guide Reply with quote

Dear all,

Picked a P-Cut up on Saturday and been happily chopping graphics out for most of the weekend. Works fine, no issues setting it up however I can see where many may struggle as it's not exactly plug and play!

Here's the how to guide to setting up a PCut on Win2K/XP/Vista:

1. Plug the cutter into the PC, install whatever driver it came with to get the USB/Serial adapter working.

2. Navigate to Device Manager and disable Com2 (right click, disable) if already present.

3. Double click the USB Com Port and set as follows:

Bits Per Second: 9600
Parity: None
Stop Bits: 1
Flow Control: Hardware

Click Advanced, set as follows:

Com Port Number: Com2
USB Transfer Sizes: Receive = 4096, Transmit = 4096
Latency Times = 1MS
Minimum Read/Write Time Out = 0MS
Serial Enumerator = Ticked
Serial Printer = Ticked
Cancel If Power On = Ticked
Event On Surprise Removal = Ticked
Set RTS On Close = Ticked

Click OK and OK again.

Close Device Manager

4. Open what ever cutting software you wish to use and set it up as follows:

Cutter = Creation PCut CT630
Serial Port/Com Port = Com2
Com Port Speed = 9600
Flow Control = Hardware

5. Check the port speed on the cutter is set to 9600.

Job done - it'll work no problem.

Took me about 30 mins to set it up and have it working including digging an old PC out to drive it and building the stand.

Hopefully this'll help anyone else out who's stuck in the future. Have to say for anything less than industrial use I can't see anyone needing much more than a PCut - I've cut about 40m of 320mm now in a day and a bit and it's not even flinched. Even does the intricate bit around the shoe on the Good Year logo without a problem on a 150mm wide graphic.

Best Regards
Matt
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Chris Wool
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PostPosted: Mon Mar 05, 2007 6:54 pm    Post subject: Reply with quote

i am bumping this for you PCUT jockeys. cos none of you have bothered to thank him.

haven't got a clue how actuate it is but looks like he knows.

chris
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ccheater
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Joined: 26 Aug 2006
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PostPosted: Tue Mar 06, 2007 11:12 am    Post subject: Reply with quote

I commented on similar topic:

http://www.uksignboards.com/viewtopic.php?t=25165

But no-one bothered reading/thanking.

Out of interest Matt what OS are you running? I run W2K but If I reboot the PC I loose the connection which leads me to believe W2K has a bug with Serial/USB ?

Thanks for taking the time to put the settings down.

Chris
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Matt Faulks
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PostPosted: Tue Mar 06, 2007 12:15 pm    Post subject: Reply with quote

Currently running W2KP on the machine which is driving the cutter. Works fine after a reboot etc. Also ran on Vista and XP with no problems. As long as the ports are configured properly the P-Cuts seem to work fine on anything.

When you reboot does it just not see the Serial adaptor and required unplugging/replugging to get it to detect?

Cheers
Matt
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dcurzon
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Joined: 27 Jan 2007
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PostPosted: Tue Mar 06, 2007 1:11 pm    Post subject: Reply with quote

contrary to the first post, i run mine on com 3 with no problems to report. Com3 on a pc running WindowsXP, and Com3 on a laptop running Windows2000. I also ran on Com2 on both machines also with no problems.

All the Com port settings match my own.

Blade offset (set in software) .30
Pressure (set on cutter) 70
Speed (set on cutter) 40

If anyone's interested... i run it from an old Compaq laptop. The laptop really hasn't got the hard drive space, memory or speed for me to be able to 'work' with it, so i do all my design and other work on the PC, save the files as cut ready, and just open and cut the ready files from the laptop (wireless network).
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Matt Faulks
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PostPosted: Tue Mar 06, 2007 2:00 pm    Post subject: Reply with quote

The reason for disabling com 2 and setting the USB-Serial Com Port to Com 2 is that many older cutting packages ..... like the ones supplied with P-Cuts don't support anything other than Com1/Com2. Also by disabling Com2 in the first place it ensures no conflict with the hardware Com2 (as set in the Bios) can occur which may cause issues.

Cheers
M
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ccheater
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PostPosted: Tue Mar 06, 2007 2:12 pm    Post subject: Reply with quote

Matt Faulks wrote:
Currently running W2KP on the machine which is driving the cutter. Works fine after a reboot etc. Also ran on Vista and XP with no problems. As long as the ports are configured properly the P-Cuts seem to work fine on anything.

When you reboot does it just not see the Serial adaptor and required unplugging/replugging to get it to detect?

Cheers
Matt


Yep thats the issue when I reboot it does not see the serial adaptor and It takes loads of faffing about to get it to see it, do you know what the issue is?
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Phil Barnfield
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PostPosted: Fri Mar 09, 2007 11:28 am    Post subject: Reply with quote

As above, I get that too! Very often even after unplugging and reseating it comes up saying "USB Device Not Recognised".

I use PLTDraw, and the only way I have found to work is to uninstall PLTDraw and then plug the USB back in. Then it works fine. Then reinstall PLTDraw and then when its open, switch the CT630 on.

Strange little machine sometimes, but does the job nicely when its working.

Looking to upgrade to something bigger and better, but at the minute I am more than happy.
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ccheater
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PostPosted: Sat Mar 10, 2007 11:28 am    Post subject: Reply with quote

To be honest I don't think it is the machine I think it is a bug in the Operating System i.e windows. I've been having a look on the net (I'm a network Engineer by day) If I find any info I'll let you know.
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Phil Barnfield
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PostPosted: Sat Mar 10, 2007 12:31 pm    Post subject: Reply with quote

ccheater wrote:
(I'm a network Engineer by day)


ditto

not that it helps much!!! No problem with other peoples problems..... just hate it when they are my own issues!!
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Paul Leicester
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PostPosted: Tue Mar 13, 2007 4:29 pm    Post subject: Reply with quote

If possible I would recommend com2 or 4 for a cutter, Windows doesn't share ports well and can cause some issues.

Com1 is almost always in use and if you have an internal modem that is normally allocated com3. If your PC has real com ports I would disable these in the computer bios, if they're not available to Windows it shouldn't allocate any resources to them.

Its not unusual for Windows to report com1 - 15 in use especially if you like to connect your mobile phone at anytime - mobiles are normally loaded as modems and allocated a com number, but XP fails to remove the resources when you unplug - XP will then allocate another com number next time you connect it.

ArtCut only has the option for com1 or com2 and if may prove difficult to convince XP you need to use one of these ports - XP thinks it knows best..ummm.

SignCut and Signblazer have more port options and may make it easier to find a port that really is free.

Paul
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Gav
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PostPosted: Wed May 30, 2007 9:33 am    Post subject: Reply with quote

Bump:

Just to let you all know. The cutter works fine under Vista.
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Paul Leicester
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PostPosted: Wed May 30, 2007 9:53 am    Post subject: Reply with quote

Gav wrote:
Bump:

Just to let you all know. The cutter works fine under Vista.


That's interesting, I assume it's the 32bit version - what cutting program are you using?

Paul
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Gav
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PostPosted: Wed May 30, 2007 6:03 pm    Post subject: Reply with quote

Flexisign 7.6
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Keithdib
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PostPosted: Wed May 30, 2007 7:10 pm    Post subject: Reply with quote

I have windows XP Pro and mine works fine on COM11
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Adam Jacques
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PostPosted: Sun Sep 23, 2007 5:53 am    Post subject: Reply with quote

I get stuck at point number 3 as my device manager does not show up a USB Com port.

What would be the process in this case? I have had my PCut about 8 weeks and have not been able to get it working at all
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John Davis IOM
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Joined: 07 Jan 2007
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PostPosted: Sun Sep 23, 2007 10:14 pm    Post subject: Reply with quote

That would suggest the driver for the USB converter has not installed correctly.
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Adam Jacques
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PostPosted: Thu Sep 27, 2007 8:39 am    Post subject: PCut Reply with quote

Amazing......

I have tried this, i don't know how many times and couldn't get it to even look like it was going to move.

I just got hold of an old laptop and followed these instructions and it worked almost straight away.

Thanks guys, I'm very grateful.
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JonnyAnnett
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PostPosted: Thu Sep 27, 2007 5:30 pm    Post subject: Reply with quote

Gav wrote:
Bump:

Just to let you all know. The cutter works fine under Vista.


Ditto that. I'm running with Signblazer Elements. No problems running on Vista. Cutter runs from Com3 port.
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littlelou
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Joined: 13 Jan 2007
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PostPosted: Thu Oct 11, 2007 6:28 am    Post subject: Reply with quote

Thank you for the instructions, they'll be very useful.

I've got a problem with my Creation P Cut 630 where by I've lost the original CD that came with it containing the driver and the downloadable one from Signwizard isn't working.

I bought it from them at the beginning of the year but I'm not having much joy getting in touch with them. Would anyone have an alternative source for the driver?

Any help would be really appreciated as I feel like I'm banging my head up a wall at the moment !
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Angelique Muller
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PostPosted: Thu Oct 11, 2007 6:38 pm    Post subject: Reply with quote

littlelou wrote:
Thank you for the instructions, they'll be very useful.

I've got a problem with my Creation P Cut 630 where by I've lost the original CD that came with it containing the driver and the downloadable one from Signwizard isn't working.

I bought it from them at the beginning of the year but I'm not having much joy getting in touch with them. Would anyone have an alternative source for the driver?

Any help would be really appreciated as I feel like I'm banging my head up a wall at the moment !


Would you like me to copy my cd with the drive and I can post it to you?
Pm me your address and I'll send it of next week.....
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littlelou
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PostPosted: Fri Oct 12, 2007 6:45 am    Post subject: Reply with quote

Thanks for the PM Angelique

Hayley
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littlelou
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PostPosted: Mon Oct 15, 2007 8:59 pm    Post subject: Reply with quote

Angelique, I don't suppose you would be able to email the driver to me would you?

I'm worried that the CD won't get here with the postal delays and I need to get some signs cut by the weekend.

I've managed to delete your email addy so can't email you direct
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anthony lee
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Joined: 20 Jan 2008
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PostPosted: Tue Feb 19, 2008 5:13 pm    Post subject: Reply with quote

hey guys when you say check the cutter port speed is 9600, is done by going into device managers and looking at the port setting?
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Stuart Murrden
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Joined: 26 Jan 2008
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PostPosted: Sun Mar 16, 2008 8:04 pm    Post subject: Reply with quote

am trying to run cutter with usb.How do i set it to usb port instead of com port?
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signfast
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Joined: 04 May 2008
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PostPosted: Wed May 07, 2008 5:33 pm    Post subject: Re: The "How to setup a USB P-Cut" Guide Reply with quote

Matt Faulks wrote:
Dear all,

Picked a P-Cut up on Saturday and been happily chopping graphics out for most of the weekend. Works fine, no issues setting it up however I can see where many may struggle as it's not exactly plug and play!

Here's the how to guide to setting up a PCut on Win2K/XP/Vista:

1. Plug the cutter into the PC, install whatever driver it came with to get the USB/Serial adapter working.

2. Navigate to Device Manager and disable Com2 (right click, disable) if already present.

3. Double click the USB Com Port and set as follows:

Bits Per Second: 9600
Parity: None
Stop Bits: 1
Flow Control: Hardware

Click Advanced, set as follows:

Com Port Number: Com2
USB Transfer Sizes: Receive = 4096, Transmit = 4096
Latency Times = 1MS
Minimum Read/Write Time Out = 0MS
Serial Enumerator = Ticked
Serial Printer = Ticked
Cancel If Power On = Ticked
Event On Surprise Removal = Ticked
Set RTS On Close = Ticked

Click OK and OK again.

Close Device Manager

4. Open what ever cutting software you wish to use and set it up as follows:

Cutter = Creation PCut CT630
Serial Port/Com Port = Com2
Com Port Speed = 9600
Flow Control = Hardware

5. Check the port speed on the cutter is set to 9600.

Job done - it'll work no problem.

Took me about 30 mins to set it up and have it working including digging an old PC out to drive it and building the stand.

Hopefully this'll help anyone else out who's stuck in the future. Have to say for anything less than industrial use I can't see anyone needing much more than a PCut - I've cut about 40m of 320mm now in a day and a bit and it's not even flinched. Even does the intricate bit around the shoe on the Good Year logo without a problem on a 150mm wide graphic.

Best Regards
Matt
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Jim Cliff
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PostPosted: Fri Nov 13, 2009 11:47 pm    Post subject: Reply with quote

well i cannot believe its 3 years since i last came on this forum!
time flys when your having fun
Anyway just been though the set up as the first post in this thread and......... i get this
running Sign Blazer Elements




I'm on windows vista (64 bit)

now I'm thinking that its the 64bit that's the issue ( i had a modem that would not run on 64bit) but worked fine on a 32 bit)

oh its a PCut ct630

this is my first vinyl cutter I'm more used to making cast metal signs


any ideas chaps?

EDIT ITS ALIVE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

i had to go back the the device manager and enable com 2
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SandyDruimfin
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PostPosted: Mon Feb 07, 2011 11:53 pm    Post subject: No Coms ports. Please help Reply with quote

Hi there. This is my first post so sorry for jumping straight in without saying hi but I'm in a bit of a panic. I bought a pcut CT630 secondhand on ebay & I'm running out of time to return it if it's faulty. I've been trying for the life of me to get it going with no joy. I have a Dell inspiron 530 desktop running XP Pro & it has no Coms ports. When I plug in the USB cable I get the "does not recognise" message & in the device manager it shows up as unknown device in the list of USB's. After trolling through info & following loads of instructions, I phoned Pc World & the guy reckoned I would need a Startech 2 Port 16550 Serial PCI Card. Does anyone know if this will solve the problem? It seemed a bit strange to me considering I wouldn't be plugging anything into it but just using it to create coms ports in the device manager.

Any help much appreciated, cheers Sandy.
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David-Foster-
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PostPosted: Tue Feb 08, 2011 8:13 am    Post subject: Reply with quote

Does your PCUT have a serial port as well as a USB port? If it does then the card will work. Connecting it serial to serial. The USB port on these plotters isn't a proper USB port. It is a USB to serial converter inside. If it still doesn't work you will have a serial port on your computer which will stand you in good stead for getting a better second hand plotter (roland, graphtec etc) which if older will only have a serial port.
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SandyDruimfin
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PostPosted: Tue Feb 08, 2011 10:52 am    Post subject: Reply with quote

Hi, thanks. My Pcut is just USB. I'm slowly starting to get my head round it all after reading a few more posts. I think if I could get the Found New Hardware Wizard to launch I might just be able to nail it. Tried the Add New Hardware Wizard from the control panel but no joy there either. Any idea how to get the wizard to launch?
I have the user manual & software disk & followed all instructions to a T so why is am I having so much trouble??
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Angelique Muller
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PostPosted: Tue Feb 08, 2011 11:32 pm    Post subject: Reply with quote

sandydruimfin wrote:
Hi, thanks. My Pcut is just USB. I'm slowly starting to get my head round it all after reading a few more posts. I think if I could get the Found New Hardware Wizard to launch I might just be able to nail it. Tried the Add New Hardware Wizard from the control panel but no joy there either. Any idea how to get the wizard to launch?
I have the user manual & software disk & followed all instructions to a T so why is am I having so much trouble??


Did you get/install the driver?

Although I am very happy with my cutter & Signblazer software (as I don't do that much work on it) it is always a complete pain to install and get it running.
I had problems when installing it on windows 7 and more recently to get it cutting from the old computer that I set-up next to the P-Cut. After installing the driver and connecting it via USB it somehow came up as COM5 that I had to select for cutting. Don't ask me why (when I cut from my laptop it is COM 4, even when connected to the USB).
So my advice is: throw all logic out of the window and try to select every port in the list in the Signblazer software. Eventually something will work.....hopefully...... a lot of cursing and swearing during this process helps too (to manage the frustration!!!!)
Good luck with it!
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Martin Pearson
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PostPosted: Wed Feb 09, 2011 7:23 pm    Post subject: Reply with quote

Have you spoke to the person you bought it from to find out how they had it set up ?? That would be the first thing to do if it was sold as a working machine.
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SandyDruimfin
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PostPosted: Thu Feb 10, 2011 6:28 pm    Post subject: Reply with quote

Yea I've Downloaded the drivers straight from the FTDI site. My PC has no Com ports, only USB's. When I plug in the cutter it shows up in device manager in the list of USB's as "Unknown Device". When I right click it's properties it says "no drivers are installed for this device" when I try & update driver it tells me "The wizard could not find a better match for your hardware than the software you currently have installed". If I go to Add/remove programs, the FTDI CMD Driver Package is there. (I'm guessing the USB serial converter is somewhere in this package??) How do I get the serial converter to create Virtual Com Port on my machine? I've never had this much trouble installing anything in my life! Been at this for days now & I seem to be going round in circles.

PLEASE Help I think I'm going mad!
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Martin Pearson
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PostPosted: Thu Feb 10, 2011 6:40 pm    Post subject: Reply with quote

What operating system are you running, did the seller supply the drivers disk for the plotter, have you spoken to them about setting it up as they may have had problems themselves.
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SandyDruimfin
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PostPosted: Thu Feb 10, 2011 8:28 pm    Post subject: Reply with quote

It's a Dell desktop on running XP Pro. I've contacted the person I bought it from but the only info he gave me is stuff I've been trying already. The cutter seems fine, it runs through a few bits of info then displays Online. I've downloaded the drivers from the FTDI site but I'm still unable to create or install a USB serial converter. I think if i could create a VCP in device manager it would help a great deal.
I'm about to un-install everything for the 3rd time & start over.
Looks like another 3am job tonight so I'll be here & open to any suggestions.
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Martin Pearson
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PostPosted: Thu Feb 10, 2011 8:38 pm    Post subject: Reply with quote

Have you installed the drivers for the plotter??? The drivers you have installed are only for the serial to USB converter. Are you sure yours is an FTDI chipset as there are 2 types of chipset used in the converters.

Also you will probably get more help if you introduce yourself in the hello forum. People on the boards are pretty friendly but like to know who they are talking to.
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SandyDruimfin
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PostPosted: Thu Feb 10, 2011 10:09 pm    Post subject: Reply with quote

[quote="Martin"]Have you installed the drivers for the plotter??? The drivers you have installed are only for the serial to USB converter.

When I place the software CD in the drive & plug in the cutter the New hardware wizard doesn't appear to install it like it would with anything else. I just get a message saying "USB Device Not Recognised" & a box from the device manager comes up showing the USB root hub & my port saying unknown device.
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David-Foster-
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PostPosted: Thu Feb 10, 2011 10:15 pm    Post subject: Reply with quote

Have you tried installing the driver before plugging the plotter in? The instructions at the start of this thread seem good?
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SandyDruimfin
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PostPosted: Thu Feb 10, 2011 10:36 pm    Post subject: Reply with quote

David-Foster- wrote:
Have you tried installing the driver before plugging the plotter in? The instructions at the start of this thread seem good?


Hi, do you mean the driver on the software CD or one from the FTDI site?

The instructions do seem very good, I just wish I could get step 1. "Plug the cutter into the PC, install whatever driver it came with to get the USB/Serial adapter working" to work for me. Ha!
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Chris Wool
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PostPosted: Thu Feb 10, 2011 11:33 pm    Post subject: Reply with quote

with he converter pluged in but not the plotter and the converter drivers loaded, it should show up in device manager .
under ports usb - serial com ??

set you plotter software to output to that com no
plug in plotter.

out of about 4 usb converters only one worked out of the box
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Martin Pearson
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PostPosted: Thu Feb 10, 2011 11:57 pm    Post subject: Reply with quote

You should be able to install the drivers for the plotter before you plug it in, forget plug and play for a minute and just install the drivers yourself.
Does the drivers disk that cane with the plotter have an auto set up? if not just explore the disk and see if there is a set up or installation file.

Or better still, save up some pennies and buy a branded plotter that will come with all sorts of technical help unlike the cheap Chinese plotters where you seem to be on your own
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SandyDruimfin
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PostPosted: Fri Feb 11, 2011 12:02 am    Post subject: Reply with quote

Chris Wool wrote:
with he converter pluged in but not the plotter and the converter drivers loaded, it should show up in device manager .
under ports usb - serial com ??

set you plotter software to output to that com no
plug in plotter.

out of about 4 usb converters only one worked out of the box


I've downloaded this http://www.ftdichip.com/Drivers/VCP.htm (2.08.08) to my PC on the understanding that the converter is in the package?? They show up in Add Remove programs & I pesumed they would load or activate themselves when needed.
If not, how do I get it to show up as a (VCP) USB - Serial port?
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Chris Wool
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PostPosted: Fri Feb 11, 2011 12:13 am    Post subject: Reply with quote

should go like this

http://www.ftdichip.com/Support/Documents/AppNotes/AN_104_FTDI_Drivers_Installation_Guide_for_WindowsXP(FT_000093).pdf


just looked at mine and because the converter is not plugged in nothing shows up.

just thought you may need service pack 2 loaded if XP
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Martin Pearson
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PostPosted: Fri Feb 11, 2011 12:23 am    Post subject: Reply with quote

OK whats on the disk that came with the plotter?? Did the cable come with the plotter or did you buy it yourself?? Reason I ask is because it may not even be a FTDI converter as I said previously.

I could do with a wee holiday, want me to come up and set it up for you
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SandyDruimfin
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PostPosted: Fri Feb 11, 2011 1:28 am    Post subject: Reply with quote

I've had that pdf file on my desktop for a while but can't get past page 7 Figure 2.3. Just can't find the path to it. I think we might be getting somewhere here if I could find the path to the driver package. I'm running XP with service pack 3 & can't find any info passed service pack 2.

The cable is just a regular USB cable, same as the one on my printer. I'm actually using my printer cable just now to check it's not a cable issue.
The cutters software disk when opened has a USB Driver folder & Vinyl Cutter Ver4.13 folder. When I open the Ver 4.13 folder I get 3 folders, casmate to pcut, Easysend, PLT Draw & 2 pdf info files.

I also have Artcut 2005.

I think I'll be needing a wee holiday to de stress when or if I get this done.
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Chris Wool
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PostPosted: Fri Feb 11, 2011 1:39 am    Post subject: Reply with quote

this is a converter

http://www.maplin.co.uk/usb-to-serial-9-pin-male-adaptor-29968?tabid=1&criteria=usb&c=so&u=strat15

what connector is on the plotter usb or 9 pin serial
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SandyDruimfin
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PostPosted: Fri Feb 11, 2011 3:00 am    Post subject: Reply with quote

Chris Wool wrote:
this is a converter

http://www.maplin.co.uk/usb-to-serial-9-pin-male-adaptor-29968?tabid=1&criteria=usb&c=so&u=strat15

what connector is on the plotter usb or 9 pin serial


It's a USB connector on the plotter, my PC is all USB. When I was searching for info on what to do (buy a card or cable) I was told the converter is actually a piece of software in the FTDI download package & I didn't need any other peripherals.
This is driving me up the wall. The virtual com ports were just starting to make some sense after never hearing of them in my life before.
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David-Foster-
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PostPosted: Fri Feb 11, 2011 8:04 am    Post subject: Reply with quote

It is plugged in correctly. The actual USB / Serial converter we are talking about is inside the plotter so in effect it looks like any other USB device. The external USB / Serial converter's we have been talking about are for when the plotter has the 9 pin serial port on the back.

If you have the drivers installed I would imagine you have to mess about with the virtual com ports. Deleting COM2 seems a favourite tip and make the software use COM4. The actual drivers may be working, it just the cutting software that is not set up correctly.

I would download some demos of other cutting software to try. They might find the plotter.
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Martin Pearson
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PostPosted: Fri Feb 11, 2011 10:49 am    Post subject: Reply with quote

Might be a good idea to go back to the beginning and start again, uninstall everything you have installed and forget about the internet. Try installing the USB drivers that are on the disk rather than from an external website. Then install your cutting software, sure I have read that people with P cuts use artcut so you could try that.

If David says the usb to serial converter is built into the plotter then that is probably the case, forget about FTDI drivers as you don't even know your converter uses this chipset.
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David-Foster-
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PostPosted: Fri Feb 11, 2011 11:53 am    Post subject: Reply with quote

I presume you have had the drivers from here?

http://www.pcut-cn.com/edownload/download.php

As Martin says ignore the FTDI for now, that maybe confusing the issue. The latest PCUT's do have FTDI converters inside but I don't think yours is the latest?
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SandyDruimfin
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PostPosted: Fri Feb 18, 2011 11:05 pm    Post subject: Reply with quote

Woo hoo! Success at last. Borrowed a laptop & away it went after a bit of fiddling around.
For some reason my Dell desktop didn't like the plotter at all. Not sure why?? Just need to find a cheap laptop now.
Thanks guys for all your help & speak soon.
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owey hughes
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PostPosted: Tue Sep 13, 2011 9:20 pm    Post subject: Reply with quote

Hi, apologies for dragging this up, but I'm currently getting nowhere.

my machine is according to the sticker a cr630.

So far, I have installed drivers and have both Sb elements, (trial version) and Artcut 2009, on my laptop (running XP) and on my other computer, Signgo and artcut, running through either windows 7 or XP (older version than on my laptop)

I'm mostly on the laptop at the moment, and if I go through the checklist at the beginning of this post, I'm fine up untill you set the advanced setting on comm 2. I don't have any of the options listed.

However, in my USB controllers drop down, the first on the list is "Creation USB Board". If I double click I get the properties which tell me the device is working properly and lists the drivers installed.

In signblazer I can set the plotter (although there is only a CT630, not a CR630) and assign it to USB, but it still won't cut.

Anyone any ideas?

Many thanks
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Frank Droog
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PostPosted: Thu Sep 15, 2011 8:06 pm    Post subject: Reply with quote

owey.
there are 2 types of creation usb cutters.
Those that use FTD based virtual serial ports.
And those that use Creation USB Board technology

I write the cutter drivers for a certain company, wont name names.
I spent 2 weeks over the phone with a manufacturer writing our driver.
We had to write a custom Dll to do very tricky read/write calls to a manufacturere supplied PcutUSB.dll which communicates with the Creation USB Board. You dont just send data, you have to read constantly from the machine and only send when you get 1 certain flag.

I just now got of the phone with an end user who had a CR1300 with a Creation USB Board port. We were able to sucessfully cut.

It may be that the software you are using does not have a driver that can communicate with PCutUSB.DLL

What makes things curious is that the CR630, and CR1200 are supposed to be FTD based while the CR730 and CR1300 where supposed to be Creation USB Board based.
Maybe they have come out with new models that i am not aware of.

That driver was a pain to write as i didnt have the cutter and it all had to be done by emailing revised dlls to the manufacturer for weeks

Did you install with a CD? Is there a PCutUSB.DLL in your windows/system32 folder? Find out if your software can talk to PCutUSB.DLL

To my understanding, there is no way to talk to the cutter without using that DLL. But i could be wrong. If they have newer cutters, mabe they have a newer way to talk to it.
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owey hughes
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PostPosted: Thu Sep 15, 2011 8:51 pm    Post subject: Reply with quote

Hi Frank, thanks for the reply.

My machine was s/hand so I'm not sure how old it is. It was working when I got it but the laptop it came with was full of bugs and since re-installing windows it hasent worked since.

I can't see a .dll file in my system so do I need one?

I've done so many re-installs, I can't remember wether the current driver I have installed was off the CD or P-cuts site. I do remember that on both, it didn't install in a "normal" way if that makes sense.
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Frank Droog
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PostPosted: Thu Sep 15, 2011 9:11 pm    Post subject: Reply with quote

go to windows/control panel/ etc where it lists your usb controllers,
does Creation USB Board appear and dissapear if you disconnect /reconnect the USB cable a few times.
It should dissapear/ reappear each time you do.

Is there an exclamation mark or question mark beside it?

All i can tell you is that our software s#g#l#b, talks to a manufacturer supplied DLL call PcutUSB.Dll to talk to Creation USB Board ports.

But even if you had this Dll, your software needs to know how to talk to it.
see if your software has a cr1300 driver and use it. our cr630 driver tries to use FTD. our CR1300 driver uses pcutusb.dll. Maybe your software supplies the dll in its own folder. I would have thought the creation CD would install it in windows\system32


Or does a Com port appear and dissapear every time you plug/unplug the usb cable? If that happens , its an FTD device.


Last edited by Frank Droog on Thu Sep 15, 2011 9:21 pm; edited 1 time in total
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owey hughes
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PostPosted: Thu Sep 15, 2011 9:16 pm    Post subject: Reply with quote

The creation usb board does come and go depending on wether the machine is on or off and theres no exclamation mark or question mark.

I'll check my software now,

thanks
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Frank Droog
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PostPosted: Thu Sep 15, 2011 9:32 pm    Post subject: Reply with quote

did some googling on creation usb board.
seems like our competiters also use pcutusb.dll for the "New" cr630.
assuming thread on a tshirt forum

I think you need a CR driver and not a CT driver.

Good luck.
I think i am going to add a new driver to our software, or change our existing CR630 to use pcutusb instead of ftd.
Think i am going to have 2 CR630 drivers, one for older, one for newer machines

----------------------------
now that i actually look, the manufacturer sent us some code that we compile that creates a file called pcutusb.dll
We didnt change the default name.
So you are probably looking for pcutusb.dll in your signmaking programs main folder. Assuming that they also are using the default name.
Also assuming of course that they recieved the code from the manufacturer in the first place.
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owey hughes
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PostPosted: Sat Sep 17, 2011 5:36 pm    Post subject: Reply with quote

Back on this and still no joy

where would I find the dll file, if its there? and if its not, where do I get it from?

Also, I've just downloaded an application file from the US cutter site which says its compatble with windows XP/ Vista and 7, but I'm not sure what its supposed to do or were the best place to put it is?

the file names are;

cdm20600.exe
cdm20814_setup.exe

any ideas on this? I really am going round in circles now. Oh and the other problem is the cr630 isn't listed in the choice of cutters on signblazer?
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owey hughes
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PostPosted: Sun Sep 18, 2011 1:23 pm    Post subject: Reply with quote

Hi, still trying to get this thing working,

I think now that the driver I have on disc is windows 2000 compatible, but when I try to download the correct driver from p-cuts site, I can save them but the application files won't open as the computer tells me they are corrupted!

Any ideas where else the drivers might be available from?
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Frank Droog
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PostPosted: Mon Sep 19, 2011 2:33 pm    Post subject: Reply with quote

i think you have to contact the maker of your signmaking software.
LIke us, they may have recieved some code which they will have had to modify to make it work with thier program. Our PcutUsb.dll will only work with our program as we had to modify it to work with ours. Every other software maker will have had to do the same. They are not interchangable.

I dont believe there is any kind of generic serial to Creation Pcut board driver in existance, but here may be.

Do you have it working on any of your computers with any software>
Does your software have a CR730 or CR1300 driver.
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Martin Pearson
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PostPosted: Mon Sep 19, 2011 6:10 pm    Post subject: Reply with quote

Have you tried contacting the person you bought the machine from ?? If it was working when you got it then they may also have had problems sorting it out. They obviously managed it if it was working when you bought it.
Have you got the FTDI convertor installed correctly as this will make a difference to the setup and what software you are cutting from.
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owey hughes
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PostPosted: Mon Sep 19, 2011 8:09 pm    Post subject: Reply with quote

Unfortunately I no longer have details for the guy I bought it from.

I have downloaded and installed the FTDI virtual com port software, but I'm not sure if it was installed correctly, could you talk me through it?

At the moment my stumbling block is that the machine is showing up under "universal serial bus controllers" as "creation usb board" and I can't figure out how to allocate it a comm port.

Any ideas? This is really starting to frustrate me now!

Many thanks
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Frank Droog
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PostPosted: Tue Sep 20, 2011 3:50 pm    Post subject: Reply with quote

Why dont you google
I`m in Tears Creation CR630 vinyl cutter Error: LoadLibrary PcutLib.DLL

Will take you to a web site discussion forum.
Knowledgable person there explains the differance between the 2 type of CR630 machines.
There is also a dealer of CR630 machines in the UK there who seems willing to help but maybe only if you purchased it from him.

There are FTD based CR630 and there are Non FTD based CR 630s
Maybe an email to the dealer might clear things up.

If you have the non ftd based machine, then only those Signmaking software companies who recieved the PCutLib software developer kit and wrote code to use PCutLib.dll can talk to the machine.
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Martin Pearson
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PostPosted: Tue Sep 20, 2011 4:40 pm    Post subject: Reply with quote

I'm only guessing here as I run a graphtec machine myself but have set up a couple of these machines for other people.

If you bought the machine second hand and it was running previously then the software you already have must support the plotter. Think Frank is talking about newer machines that have a usb convertor fitted in the machine itself rather than those running from a cable converter.

You need to make sure you have installed the correct FTDI driver software. The one you need to download and install is the VCP driver. This will create a virtual com port which acts the same as any other com port on your machine. The com port will be the next number in line so if you already have 2 com ports showing it will come up as com3
You may need to make some manual changes to configure it correctly, think they have been talked about before. You can then set your cutting software to com3 or what ever number the port is.
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Frank Droog
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PostPosted: Wed Sep 21, 2011 10:37 pm    Post subject: Reply with quote

Last time i will annoy anyone about this.
CR cutter come in 2 flavours
There are cutters with built in FTD chips and those that are pure USB 2.0

Dont know if web site names are allowed.
Go to Cutterpros.com.
They have a download section for manuals and instruction.
Read the CR730 stuff.
After, reading it, you will say "hey, this is exactly what my CR630 is doing"
It shows that it installs as Procut Cutter USB Board under USB and not as an FTD com port under Ports Com and LPT.
It also gives instructions to set up flexi to cut to PcutUsb and not to a com port.

download signlab 9 trial.
install our CR730 driver from the Creation folder.
Yes the CR730 and not the CR630
In Plotter Setup in Signlab, make sure port is External DLL
Try cutting something.
If it cuts, then your CR630 doesnt have an FTD chip in it.
Our CR730 and our CR1300 driver cut to a dll call pcutusb.dll which in turn send data to pcutlib.dll which sends it to the USB port.

Flexi 8 also has a CR730 driver which does the same thing.

I bet you either have a CR730 with a CR630 label , or the manufacturer is now building CR630 cutters with Creation USB boards.

The tip off is that when you plug/unplug the USB cable, it is Creation USB board under USB that appears and dissapears and not a com port under ports com and lpt


Note, Our code was written for the new CR730/1300 cutters sold in the US from 2009. It may not be the same company/hardware sold in the UK.
But there is a 50/50 chance it will cut.

If it does, then that means you have done everything right so far.
All you need is software that knows how to talk to it.
Both Flexi and Signlab cut to PcutUsb.dll which shunts to pcutlib.dll
There is no ftd or serial port involved in any way.

Sorry for being verbose.
Just trying to help.
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Robert Lambie
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PostPosted: Wed Sep 21, 2011 10:55 pm    Post subject: Reply with quote

Never apologise for trying to help folk overcome a problem Frank.

Your help and advice is very much appreciated, thank you!


As for mentioning websites...
you can refer any website worldwide if it aids in helping someone.
the only websites we do not allow are other web forums or ebay.

A supplier can chip in anytime they can help advise a member, or simply want to get involved in a discussion. but cannot promote their products, services or ask to be contacted.

However, if a post is made by someone asking about your products, services, company etc then the supplier is more than welcome to come in posting and talking about the specific product, issue etc till their hearts content.
they cannot ask to be contacted though or link back to their website as this would take the solution to the thread / issue "off-site" and the post becomes unfinished/dead, as a result.

hope this makes sense...

and thanks again for your time, posts frank.
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Martin Pearson
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PostPosted: Thu Sep 22, 2011 1:20 am    Post subject: Reply with quote

Frank, think it must have been me that's upset you, if it was then I appologise, never my intention to upset anyone, especially people who know far more about this sort of stuff than me.

no Need for him to download or buy any new software though, if the set up he has was working before he cleaned all the junk out of the computer then he must already have software that can talk to the plotter regardless of how it communicates with it.

On the other hand if buying your software sorts his problem out then I suppose thats one way to fix the problem.
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Frank Droog
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PostPosted: Thu Sep 22, 2011 2:47 pm    Post subject: Reply with quote

sorry guys, not upset.
I was just trying to help and also to learn.
If Hugh was able to get it going via my suggestions that would tell me that there is a new type of Creation CR630 to match the 730

I did jump the gun and have added a Creation CR630 USB driver to our program. I have also renamed the existing driver to CR 630 HPGL via serial. Hope Hugh reports back one way or the other.

Never my intent to promote anything. Only mentioned our trial version because i have never been able to find a trial version of Flexi.

Martin is right, He must have some software somewhere that was able to talk to it.

Will i be embarassed if it turns out its a regular FTD cutter
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Martin Pearson
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PostPosted: Thu Sep 22, 2011 10:19 pm    Post subject: Reply with quote

Frank, hope you won't be to embarrassed if it is just a regular machine,. Good chance that it is from what has been said about it running from another software package before the clean up lol.

I actually don't have a problem with you promoting signlab Don't use the program myself but those that do all say it does a good job.
It's actually a pity we don't have more software companies like yourself who are here on the forum to try and help people out.
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owey hughes
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PostPosted: Sun Sep 25, 2011 3:07 pm    Post subject: Reply with quote

Right firstly I would like to thank everyone for responding and trying to help, please take a bow!

Secondly, the machine is now up and running, in a way that I don't fully understand and may even surprise a few people.

Here goes, Windows 7, running Signgo.

Set up as a GPS camera(!) using found new hardware, but now running through comm4 port.

I take no credit for this, a friend of mine took the machine away, got it working on his comp, then set mine up to match, so as I say, I'm still not sure just how it happened!

thanks again
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Frank Droog
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PostPosted: Thu Sep 29, 2011 9:30 pm    Post subject: Reply with quote

Wow
would like to know what appears and disapears now when you plug/unplug the device.
Is it an FTDI chip under com ports, or something under usb

Your cutter should be on William Shatners weird or what.
Do you guys get that show over there.
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